Who we are
Built on grit. Run on trust.
Keystone was started by freight people who were tired of the excuses. So we built a brokerage around doing what we say.
24/7
Live dispatch desk
Our story
The keystone holds everything together.
In an arch, the keystone is the piece that locks every other stone in place. That's the role we play for our shippers: the dependable center that keeps freight, carriers and customers aligned.
We vet every carrier ourselves, quote honestly, and staff a dispatch desk around the clock — because freight doesn't stop at 5 PM, and neither do we.
What we stand for
The rules we run by.
Show up
Answer the phone. Return the email. Be where we said we'd be.
Own it
If it's our load, it's our problem — no finger pointing, just fixes.
Shoot straight
Honest rates, honest ETAs and honest answers, even when they're not what you want to hear.
Respect the work
Drivers, dock crews and dispatchers keep this country moving. We treat them that way.
The crew
Meet the team.
Cole Mercer
Founder & President
Dana Whitaker
Director of Operations
Marcus Reyes
Carrier Relations Manager
Erin Calloway
Account Manager
FMCSA licensed
Registered property broker authority
$75K surety bond
BMC-84 broker bond on file
Contingent cargo
Extra protection on every load